Your loan servicer controls how overpayments are applied to your loans. Each servicer has its own process for requesting how to apply an overpayment to an account.
See specific information below on how to find your servicer’s special payment instructions.
Aidvantage
- Visit Aidvantage’s “About payments” page
- Click on “How are my payments allocated and applied?”
- Look for the “Special payment instructions” section
- Contact Aidvantage per the instructions
American Education Services (AES)
- Visit AES’s “Payment Processing Information” page
- Scroll down and click on “Overpayments”
- Contact AES per the instructions
ARC Servicing
- Visit ARC’s “Special Payment Allocation” page
- Follow ARC’s instructions for requesting a specific allocation of payments
Aspire Servicing Center
- Go to Aspire’s “How Payments Are Applied” webpage
- Navigate to the “How do I allocate payments differently?” Q&A
- Follow Aspire’s instructions on how to request allocation of your payments
CRI
- Go to CRI’s “FAQs - Special Payment Instructions” webpage
- Scroll down to “How do I request that you process my payment using my special instructions?”
- Inform CRI per the instructions
Edfinancial
- Go to Edfinancial’s “How Payments Are Applied” page
- Scroll down to “Special Payment Instructions”
- Submit special payment instructions according to the instructions
Firstmark Services
- Visit Firstmark’s “How Are Payments Allocated?” page
- Find the “Submitting a Special Payment Request” section
- Follow Firstmark’s instructions
MOHELA
- Visit MOHELA’s “How Payments Are Applied” page
- Scroll down to the “Submitting Special Payment Instructions” section
- Contact MOHELA according to the instructions
Nelnet
- Go to Nelnet’s “FAQs - Special Payment Instructions” webpage
- Scroll down to “How do I request that you process my payment using my special instructions?”
- Message Nelnet per the instructions
Sallie Mae
- Go to Sallie Mae’s “Understand payment allocation and application” page
- Click on the form provided under “Payment allocation” to request a certain allocation for overpayments
Sloan Servicing
- Go to Sloan’s “How Are Payments Allocated?” page
- Navigate to “Paying More Than Your Current Amount Due”
- Click on “Special Payment Instructions” for more information