Federal Loans
In August 2024, Federal Student Aid (FSA) made changes to its platforms that have impacted the ability to connect to federal student loan servicers through the Plaid loan sync experience. You will need to manually share your loan information by clicking the Documents tab in Summer's Student Loan Contribution tool and uploading a recent statement.
Private Loans
If you can't find your servicer in Plaid's list, you can upload a recent statement to the Documents tab in Summer's Student Loan Contribution tool. The document should indicate that your loan is a student or education loan to be eligible for the contribution payment.