To verify your student loan payment, you can upload a document from your loan servicer that includes the following pieces of information, at a minimum:
- Your full name
- Your loan servicer’s name
- Payment date and amount for each payment you'd like to verify
For most loan servicers, the monthly loan statement will be the best source of this information. You can upload multiple statements to verify multiple months’ payments. Certain loan servicers, like FirstMark, LendKey, SoFi, and AES, may have account or transaction history documents that show all of that information as well.
If we aren't able to verify some aspect of your student loans, we may reach out to ask you for additional documentation.
Below, you'll fine more specific information on how to find your payment documents based on your servicer.
Aidvantage
- Log in to your Aidvantage account
- From the menu, select Inbox.
- Look for the documents labeled "Monthly Statement" and download each statement you want to verify.
- Upload to Summer for verification
MOHELA
- Log in to your MOHELA account
- From the menu, select Inbox.
- Navigate to the second tab titled "Document we sent to you"
- Look for the documents labeled "Your Monthly Billing Statement" and download each statement you want to verify.
- Upload to Summer for approval
Note: MOHELA is in the process of transitioning to a new loan servicing platform. For more information and to check if your account has transitioned yet, visit MOHELA's information page.
Nelnet
- Log in to your Nelnet account
- From the menu, select Documents → Statements
- Download statements for each payment you’d like to verify
- Upload to Summer for approval